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BOLIVAR, Mo.–(BUSINESS WIRE)–Duck Creek Technologies, Inc., a provider of product configuration, sales automation, rating and policy administration solutions for the insurance industry, today announced that Everest National Insurance Company has selected Duck Creeks Commercial Policy Administration Solution, a web enabled platform designed to manage the complete commercial lines policy life cycle. The implementation will initially focus on Everests General Liability and Excess & Surplus lines with plans to support other commercial lines in the future.

One of the key factors contributing to Everests selection of Duck Creek was the systems flexibility and tool-based approach that will enable quick development and deployment of new insurance products. Being able to respond quickly to market opportunities in todays competitive marketplace was one of the insurers main objectives.

As a web enabled solution built on service oriented architecture (SOA), the Duck Creek policy administration solution proved a good fit for Everests technology strategy. In addition to the need for a flexible and configurable system, Everest also had a desire to be self-sufficient in order to quickly make product modifications and build new products with minimal ongoing dependence on Duck Creek resources.

We wanted a solution that was tool-based and was consistent with our SOA technology strategy, but we also wanted a system that would enable us to control our own destiny without having to rely on the vendor for every modification, enhancement, and new product. Duck Creek proved to be a good fit on all counts, Sandeep Bajaj, CIO with Everest National Insurance Company.

Everests Executive Vice President and CAO Barry Smith commented, Our selection of Duck Creek was a combination of the strength of their policy administration solution, coupled with the Duck Creek teams depth of insurance industry business knowledge and technical expertise.

Smith continued, With the Duck Creek system, the tools-based technology platform enables our business users for the first time to have easy access to and control of data—so they can more quickly make informed underwriting decisions; allowing us to take advantage of market opportunities with the proper infrastructure.

Duck Creeks Doug Roller, CEO, noted, We are pleased to welcome Everest National Insurance Company to our growing family of clients and thank them for selecting Duck Creek. Our success is the reflection of the ongoing support and vision of our clients combined with the dedication of the Duck Creek team. We look forward to continuing our work with the Everest implementation team to support their companys growth strategy.

About Everest

Everest Re Group, Ltd. is a Bermuda Holding company that operates through the following subsidiaries: Everest Reinsurance Company provides reinsurance to property and casualty insurers in both the U.S. and international markets. Everest Reinsurance (Bermuda), Ltd., including through its branch in the United Kingdom, provides reinsurance and insurance to worldwide property and casualty markets and reinsurance to life insurers. Everest National Insurance Company and Everest Security Insurance Company provide property and casualty insurance to policyholders in the U. S. Everest Indemnity Insurance Company offers excess and surplus lines insurance in the U. S.

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Windows XP

Microsoft is one of the firms the NCC wants to see investigated

Some of the world’s biggest computer firms have been accused of imposing unfair contracts on customers who buy their software. The National Consumer Council (NCC) has accused 17 firms, including Microsoft, Adobe and Symantec, of using unfair “end user licence agreements” (EULAs).

The NCC has asked the Office of Fair Trading to launch an investigation.

The NCC said the firms’ EULAs were misleading customers into “signing away legal rights”.

“Software rights-holders are shifting the legal burden on to consumers who buy computer programmes, leaving them with less protection than when they buy a cheap Biro,” said Carl Belgrove of the NCC.

“Consumers can’t have a clue what they’re signing up to when some terms and conditions run to 10 or more pages.

“There’s a significant imbalance between the rights of the consumer and the rights of the holder,” he added.

‘Legal responsibility’

As one of the firms named by the NCC, Microsoft said it had not seen the details of the report and was unable to comment.

But it added that it was committed to dealing “fairly” with consumers and addressing any concerns they might have.

The NCC looked at 25 software packages and said that in 17 instances, the packaging did not tell potential buyers they would have to sign an EULA in order to use it.

While some contained the EULA inside an instruction manual, or let it be read online, this was only after the software had been bought.

“This means that consumers are unable to make informed decisions before they buy a product, yet are being forced to take on an unknown level of legal responsibility,” said the NCC.

After examining the contents of the EULAs, the NCC also said that some contained potentially unfair clauses.

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By Anuradha Shukla
TMCnet Contributing Editor


Access Commerce announced Monday that it signed a significant new contract in December 2007 with SFR (NewsAlert), the French telecommunications operator.

SFR has picked Cameleon to configure commercial service offerings as part of a project to improve invoicing and product management systems. Cameleon will be used by multiple SFR sales channels including the company’s online store, call centers and in 750 SFR-branded retail outlets.
Jacques Soumeillan, president and CEO of Access Commerce, said in a statement that this important new customer win once again demonstrates the relevance, fit and strategic value that Cameleon provides to companies selling services, which represents a major growth opportunity for Access Commerce.
Soumeillan explained that by using Cameleon, their customers reduce time-to-market for new products and make it easier to sell them through any sales channel—field sales reps, call centers, retail stores, distributors or customer self-service.
According to Access Commerce, this contract with SFR comes on top of the previously reported 19 percent growth in the Cameleon business during the first three quarters of 2007. The company believes this deal has the potential to produce significant additional revenue for Access Commerce in the coming years.
SFR is a first tier operator owned by Vivendi and Vodafone (NewsAlert), with more than 18 million customers and revenue of 8.6 billion Euros ($12.4 billion dollars) in 2006.
Access Commerce is an international provider of E-Commerce and Configurator software. The company’s Cameleon Commerce Suite helps enterprises sell products and services through multiple sales channels and provides a common point of order capture across the enterprise.
The product suite optimizes complex selling and ordering processes by orchestrating core business functions that include e-commerce, electronic catalog and guided selling, product and service configuration, advanced pricing and promotions, quote and proposal generation, and order management.

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